FAQs

Answers to the questions we get most often on WhatsApp. Can't find yours? Contact us or WhatsApp +91 92053 72772.

Ordering & Payment

What payment methods do you accept?

UPI, credit/debit cards, net banking and Cash on Delivery (COD). All prices are GST-inclusive — the price you see is the price you pay.

Can I see the product before buying?

Yes! We offer a free 10-minute video call before purchase so you can see the exact product live. Message us on WhatsApp to schedule.

Shipping & Delivery

How fast do you dispatch?

Orders are dispatched within 24–48 hours. Delhi-NCR orders typically arrive in about 2 days; the rest of India in 3–7 days.

Do you charge for shipping?

No — shipping is free across India.

Returns & Support

What is your return policy?

We offer 7-day returns. See the full Refund Policy for details.

How do I get support after purchase?

WhatsApp support at +91 92053 72772 — setup help, game transfers, spares and repairs.

Product Questions

Is the R36S a genuine unit?

Yes — we source verified units and test every console before dispatch. Read our R36S original vs clone guide.

Are your RC cars toy-grade or hobby-grade?

Hobby-grade: proportional 2.4GHz control, replaceable parts and real drift capability. See our beginner's guide to choosing an RC car in India.